You can book a ride through the company's designated mobile app or website. Simply log in with your employee credentials, select your pickup and drop-off locations, choose your preferred time, and confirm your booking.

The service typically operates during standard business hours and can be extended based on your company's requirements. Specific timings will be communicated to employees upon service implementation.

The cost structure varies by company policy. Some companies provide this service free of charge to employees, while others may have a nominal fee or cost-sharing arrangement. Please check with your HR department for specific details.

All drivers undergo thorough background checks and training. Vehicles are regularly maintained and equipped with GPS tracking. Emergency contact information is readily available, and real-time ride tracking ensures passenger safety.

Yes, you can modify or cancel your booking through the app or website, subject to the company's cancellation policy. It's recommended to make changes at least 30 minutes before your scheduled pickup time.

We are committed to providing accessible transportation. Please inform your HR representative or the service provider about any special requirements when registering for the service, so appropriate arrangements can be made.

Once your ride is confirmed, you'll receive real-time updates about your driver's location and estimated arrival time through the app. You can also contact the driver directly if needed.

In case of any emergency or vehicle breakdown, the service provider has contingency measures in place, including backup vehicles and 24/7 customer support. You'll be promptly informed and alternative arrangements will be made.

For any issues, feedback, or complaints, you can contact the customer support team through the app, website, or the dedicated helpline number provided by your company. You can also reach out to your HR department for assistance.